Position: Customer Service Exec - With French

Location: Cavan

Salary: Neg DOE

Excellent Opportunity for a French Speaking Customer Service Executive to join a well established Manufacturer in Cavan

Responsibilities:

• Ensuring all orders received via telephone, fax, post & email are processed accurately and promptly upon receipt.
• Process customer orders and create shipping manifests
• Provide product information to customers.
• Complete diverse administrative tasks according to customer/market requirement
• Ensure that all customer queries - order queries, stock situation, deliveries, and invoices - are resolved satisfactorily.
• All queries handled according to specific quality guidelines.
• Work closely with internal/external customers to build and maintain customer loyalty.

Requirements:

• 3rd level qualification is desirable with a minimum 1 year of experience in a similar role.
• Fluency in French is an advantage.
• IT knowledge: Windows application Word/Excel to Intermediate level, including basic keyboarding skills (+ 35 wpm).
• Additional systems skills preferable which would be an advantage: Outlook,
• Excellent customer focus.
• Excellent interpersonal and problem solving skills.
• Excellent telephone manner and professional writing skills.
• Team player.

Due to the urgency of this vacancy, it is not possible for our client at this time to consider anyone without the appropriate work permits, visas or sponsorship's already in place. Therefore, we are unable to consider candidates who do not have full authorisation to work in Ireland. Applications submitted without the necessary visa in place will not be considered.

If the position above is of interest to you and you would like to know more, please call Sue today on 059 915 8972 in complete confidence.

SOB