Position: Office Administrator/Service Coordinator - Windows and Doors

Location: West Dublin/North Kildare

Salary: Negotiable DOE

Responsibilities:

• Provide friendly and professional customer service, both in-person and over the phone.

• Assist customers with inquiries, order status updates, and product information.
• Perform various administrative tasks, including answering phone calls, responding to emails, and handling correspondence.
• Schedule appointments, meetings, and travel arrangements for management and staff.

• Log all service calls.
• Prepare quotes, invoices, and purchase orders for service requests.
• Coordinate with the operations department and service engineers to insure efficient scheduling.

Requirements:

• QQI Level 5 / 6 in administration or equivalent.
• Minimum of 2 years proven experience in an administrative role, preferably in a similar industry (window and door company, construction, or home improvement).
• Excellent organisational skills and attention to detail.
• Strong verbal and written communication skills.
• Proficient in using office so ware (e.g., Microsoft Office suite, email, spreadsheets).
• Ability to multi-task and priori se tasks effectively.
• Exceptional problem-solving skills and the ability to adapt to changing situations.
• Strong customer service orientation and interpersonal skills.
• Ability to work both independently and collaboratively as part of a team.

If the position above is of interest to you and you would like to know more call Clodagh on 086 0405288 in complete confidence.

CS