Title: Retail Store Manager

Location: Waterford

Salary: DOE

NEW STORE OPENING IN WATERFORD

Key Responsibilities:

• Provide Training and development to all members of your team within the stores
• Actively manage employee performance and probation reviews through the relevant procedures
• Ensure new and existing plans, procedures and updates have been communicated efficiently to all members of each store team
• Lead by example and be a role model, always display exemplary leadership behaviour
• Deliver an exceptional customer focused store experience by leading the team to a customer focused approach
• Ensure yourself and the team have up to date product knowledge, achieving customer loyalty and building the reputation of the brand
• Organise workflow, ensuring the team understand their roster, duties and delegated tasks
• Visually ensuring the store always looks great having a keen eye for detail for merchandising and standards
• Monitoring employee productivity and providing constructive feedback and coaching
• Flexibility, willing to take on additional tasks and assist in the execution of new projects
• Maintain a professional positive 'can do' attitude at all times
• Overall responsibility for each store performance, ensure sales targets are met and all KPIs are meeting expectations
• Ability to learn a variety of job descriptions
• Professionally deal with any complaints/requests from customers to maintain the Company's reputation
• Oversee in store promotional/seasonal displays
• Maintain strict levels of confidentiality with regards the business and its employees
• Follow and implement all Company Policies and Procedures to help drive the business
• Follow and carryout Store Cash Management and back office processes
• Ensure store Security and Health & Safety procedures are followed and implemented at all times
• Any other duties that may be assigned to you by your Manager

Experience & Qualifications:

• At least 1 years retail management experience in a fast-paced environment
• Big Box retail experience preferred

• Experience of managing a large team
• Excellent people skills
• Excellent store standards
• Can foster excellent working relationships with many different people across different functions and locations
• Ability to work on own initiative and as part of a team
• Strong Leadership skills
• Evidence of building and nurturing a team
• Amazing attention to detail and a keen eye for merchandising

GW