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Sales Support / Customer Service Exec (Construction)

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Sales Support / Customer Service Exec (Construction)

  • Location:

    Dublin

  • Sector:

    Roofing & Cladding

  • Salary:

    Negotiable

  • Contact:

    Sue O'Brien

  • Contact email:

    info@elkrecruitment.com

  • Job ref:

    BBBH4323_1721983846

  • Published:

    about 1 month ago

  • Expiry date:

    2024-07-28

  • Startdate:

    asap

Position: Sales Support / Customer Care Advisor (CONSTRUCTION)

Location: ` Dublin 12

Salary: DOE

Reporting to the Operations Manager, the Sales Support, Customer Care Advisor's role is to be the main point contact for OEM customers, processing orders and queries as well as ad hoc jobs. Must have experience within the Construction Industry

Responsibilities

  • Support Area Sales Managers
  • Nurture customer relationships by phone and mail.
  • Process customer orders on SAP
  • Advise customers on status of order
  • Review back order report and advise customer if any changes to expected delivery dates.
  • Complaints Log
  • Returns Log
  • Work closely with warehouse manager
  • Shop Cover

Requirements

  • Take Ownership
  • Be Professional
  • Be a Team Player
  • Have a Yes Can-Do Attitude
  • Experience within the Construction Industry
  • Technically Minded

Due to the urgency of this vacancy, it is not possible for our client at this time to consider anyone without the appropriate work permits, visas or sponsorship's already in place. Therefore, we are unable to consider candidates who do not have full authorisation to work in Ireland. Applications submitted without the necessary visa in place will not be considered.

SOB